TSR Solutions Managed IT & security

Managed SOC

A staffed security operations center that watches your endpoints, network and cloud around the clock and acts when something is wrong.

Request a managed SOC quote See packages

What changes for you

Someone is watching at 3 a.m.

Analysts monitor your environment every hour of every day, so an intrusion is found in minutes rather than on Monday morning.

Your logs survive the machine an intruder controls

Security and system logs ship off each device and are retained centrally. Clearing the local log does not clear the copy.

Fewer alerts, and the ones you get are real

Analysts triage every alert, drop the false positives and rank what is left by business impact before it reaches you.

Evidence when it matters

Every incident ends with a written report and updated detection rules, which is what insurers and auditors ask to see.

What's included

  • 24×7 monitoring of security events from endpoints, network, cloud services and applications
  • SIEM log collection with off-host retention and analyst correlation
  • Endpoint detection and response, fed by Defender for Business telemetry
  • Network traffic analysis and cloud security monitoring
  • Threat intelligence feeds, including industry-specific analysis
  • Dark web monitoring for exposed company credentials
  • Proactive threat hunting across your environment
  • Containment and isolation of compromised systems when a threat is confirmed
  • Forensic investigation, malware analysis and post-incident reporting
  • Detection rules and playbooks updated after every incident

How it works

From the first call to steady state.

  1. 1

    Collect

    The SIEM ingests logs and telemetry from your endpoints, network, cloud services and applications. The first 30 days build a behavioural baseline.

  2. 2

    Analyse

    Automated correlation flags anomalies and indicators of compromise across millions of events so analysts look at the right ones.

  3. 3

    Triage

    Security analysts investigate each alert, remove false positives and rank genuine threats by risk and business impact.

  4. 4

    Respond

    When a threat is confirmed the team contains it, isolates affected systems and starts remediation. Typical response begins within 15 minutes.

  5. 5

    Improve

    After each incident we update detection rules, refine playbooks and tell you what to change so it does not happen again.

Why TSR

1991
Serving Wisconsin businesses since
24×7
Detection and response in Guardian and Sentinel
One rate
Per user, per month. No add-on invoices inside a package

Built on

  • MicrosoftMicrosoft 365, Entra ID, Intune and Defender for Business
  • Blackpoint Cyber24×7 managed detection and response
  • NinjaOneEndpoint monitoring, patching and remote support
  • AutoElevatePrivilege management
  • HuduDocumentation and credential vaulting
  • Phin SecuritySecurity awareness training and phishing simulation

Questions we get asked

Is this included in a package?

Yes. Managed detection and response is inside the Guardian, Co-Managed Guardian and Sentinel rates. It is not offered with Foundation.

Does the SOC fix the problem, or just tell me about it?

It detects, contains and alerts, and takes the immediate response. Cleanup beyond that immediate response is separate project work billed by the hour. The SOC shortens the time between intrusion and discovery; it does not make cleanup free.

What are the service tiers?

Essential (monitoring, SIEM, alert and advise), Advanced (guided response, monthly threat hunting, vulnerability management) and Enterprise (full remediation, continuous hunting, a dedicated analyst and custom compliance reporting with audit support).

Who staffs the SOC?

A security operations centre run by Blackpoint, with detection that watches what processes do rather than only scanning files. TSR engineers handle the hand-off and remediation on your systems.

Will it catch everything?

No security service does, and we will not tell you otherwise. This is a defence-in-depth layer, and during the first 30 days some alerts will be false positives while the baseline tunes.

Do I need to replace my antivirus?

Usually not. The SOC uses Defender for Business, which is already licensed in Microsoft 365 Business Premium, so a third-party endpoint agent typically comes out rather than another one going in.

Request a managed SOC quote

Tell us a little about your environment and an engineer will reply within one business day with next steps, not a brochure.

Prefer to talk? Call 262-292-2000 or email sales@tsrsolutions.com.

Or open the full quote form: Get a quote for Managed SOC

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